FAQs Maddie Hatter Knits

Why Wool

A Quiet Return to Warmth

While synthetic fibers like polyester and nylon have woven themselves into the fabric of our daily lives—bringing stretch, speed, and convenience—let’s make space for something more enduring.

Let’s welcome wool: a fiber born of the land, not the lab. Wool is breathable, warms without weight, and carries no trace of plastic or chemical residue. In a world of fast fashion and fleeting trends, wool represents a healthier and more environmentally responsible choice for both consumers and the planet.

Can you customize your hat?

Currently, we have a limited stock of finished hats and yarn supplies change depending on demand. We aim to make your hat fresh and up to our standards.

  If you find a style and color you prefer and wish to select a different pompom, we will gladly accommodate your request based on available stock. Our pompoms are handmade, with faux fur and are detachable. Our inventory depends on material availability and shipments from private vendors.

How long does it take to receive my hat once I’ve ordered?

Fresh off the needles, we hand-knit each hat with care, often just for you. Depending on availability and demand, your hat is typically crafted and shipped within 5 business days. That means it’s not sitting on a shelf—it’s made fresh, with intention, and mailed promptly via USPS.

From our hands to your home, it’s comfort you can feel and craftsmanship you can trust.

Where can you see more of our hats and selections?

Follow us on Instagram and Facebook @maddiehatterknits to stay connected and inspired.

We’d love to feature you wearing your hand-knit hat—especially out in the wild. Whether you're catching snowflakes, walking through golden fall leaves, or cozying up after a brisk winter hike, send us a photo of you styling your knit. If you’d like to be featured on our page, send us a photo of you rocking your hat outdoors.